What is a Consultation?

We believe you can solve the majority of your problems with the help of your current support network.  But sometimes there are personal or professional situations that involve people we are close to and we can’t readily turn to them for help, or they are part of the problem.  Consultation is a confidential exploration with one of our staff members to gain a new perspective on a problem and learn about available resources.  An outside perspective can help facilitate and hasten problem solving.  We can also help if you have a specific concern about the well-being of another person.


Who contacts your office for consultation?

Student leaders, Resident Assistants, concerned friends, staff supervisors, co-workers, faculty members, parents, and others.


What topics can be addressed in consultation?

Often interpersonal dynamics, work pressures, and relationships are the focus for our conversations and situations addressed might include:

  • Communication problems
  • How to better lead a group
  • Reducing conflict
  • Understanding other viewpoints
  • Coping with angry or upset feelings
  • Concern for the well-being of another
  • Resources in the community
  • Increasing group cohesion
  • Clarifying issues


In what form does consultation happen?

Usually the first step in a consultation is a phone call or in-office visit.  After that, we’ll decide together if the problem involves an attitude change, a specific solution or course of action, a new direction completely or any other possible alternative.  Consultations regarding groups or organizations might include interventions such as training related to team building, communication, conflict resolution or another team strategy.